HEPH-GEN-500

Internal error

What the caller sees

This is the default detail sent in the problem+json response, verbatim:

Something went wrong on our side. Try again later. If this response has a trace_id, quote it if you contact support.

What to do as a developer

Guidance for the engineer who hit this code. It is non-normative: it is never sent on the wire and does not constrain an implementation. Wire behaviour is defined only by spec/heph-spec.md and the conformance vectors.

The service hit an unhandled failure that no more specific code describes. The caller sees only the generic detail, so the cause is in your own telemetry. Take the trace_id from the response, find that trace and its logs, and fix the underlying exception. If you are raising this deliberately for an expected condition, map the condition to a specific registry code instead. Never put stack traces, SQL or file paths in detail.

Defined in spec/heph-spec.md section 1. See all codes in the error index.